To expedite resolution and control the cost of any dispute, controversy, or claim related to these Terms of Use (each "Dispute" and collectively, the “Disputes”) brought by either you or us (individually, a “Party” and collectively, the “Parties”), the Parties agree to first attempt to negotiate any Dispute (except those Disputes expressly provided below) informally for at least sixty (60) days before initiating arbitration. Such informal negotiations commence upon written notice from one Party to the other Party.
If the Parties are unable to resolve a Dispute through informal negotiations, the Dispute (except those Disputes expressly excluded below) will be finally and exclusively resolved through binding arbitration. YOU UNDERSTAND THAT WITHOUT THIS PROVISION, YOU WOULD HAVE THE RIGHT TO SUE IN COURT AND HAVE A JURY TRIAL. The arbitration shall be commenced and conducted under the Commercial Arbitration Rules of the American Arbitration Association ("AAA") and, where appropriate, the AAA’s Supplementary Procedures for Consumer Related Disputes ("AAA Consumer Rules"), both of which are available at the AAA website: www.adr.org. Your arbitration fees and your share of arbitrator compensation shall be governed by the AAA Consumer Rules and, where appropriate, limited by the AAA Consumer Rules. The arbitration may be conducted in person, through the submission of documents, by phone, or online. The arbitrator will make a decision in writing, but need not provide a statement of reasons unless requested by either Party. The arbitrator must follow applicable law, and any award may be challenged if the arbitrator fails to do so. Except where otherwise required by the applicable AAA rules or applicable law, the arbitration will take place in Dubuque, Iowa. Except as otherwise provided herein, the Parties may litigate in court to compel arbitration, stay proceedings pending arbitration, or to confirm, modify, vacate, or enter judgment on the award entered by the arbitrator.
If for any reason, a Dispute proceeds in court rather than arbitration, the Dispute shall be commenced or prosecuted in the state and federal courts located in Dubuque, Iowa, and the Parties hereby consent to, and waive all defenses of lack of personal jurisdiction, and forum non conveniens with respect to venue and jurisdiction in such state and federal courts. Application of the United Nations Convention on Contracts for the International Sale of Goods and the Uniform Computer Information Transaction Act (UCITA) is excluded from these Terms of Use.
In no event shall any Dispute brought by either Party related in any way to the Site be commenced more than one (1) years after the cause of action arose. If this provision is found to be illegal or unenforceable, then neither Party will elect to arbitrate any Dispute falling within that portion of this provision found to be illegal or unenforceable, and such Dispute shall be decided by a court of competent jurisdiction within the courts listed for jurisdiction above, and the Parties agree to submit to the personal jurisdiction of that court.
The Parties agree that any arbitration shall be limited to the Dispute between the Parties individually. To the full extent permitted by law, (a) no arbitration shall be joined with any other proceeding; (b) there is no right or authority for any Dispute to be arbitrated on a class-action basis or to utilize class action procedures; and (c) there is no right or authority for any Dispute to be brought in a purported representative capacity on behalf of the general public or any other persons.
Exceptions to Informal Negotiations and Arbitration
The Parties agree that the following Disputes are not subject to the above provisions concerning informal negotiations and binding arbitration: (a) any Disputes seeking to enforce or protect, or concerning the validity of, any of the intellectual property rights of a Party; (b) any Dispute related to, or arising from, allegations of theft, piracy, invasion of privacy, or unauthorized use; and (c) any claim for injunctive relief. If this provision is found to be illegal or unenforceable, then neither Party will elect to arbitrate any Dispute falling within that portion of this provision found to be illegal or unenforceable and such Dispute shall be decided by a court of competent jurisdiction within the courts listed for jurisdiction above, and the Parties agree to submit to the personal jurisdiction of that court.
There may be information on the Site that contains typographical errors, inaccuracies, or omissions, including descriptions, pricing, availability, and various other information. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update the information on the Site at any time, without prior notice.
THE SITE IS PROVIDED ON AN AS-IS AND AS-AVAILABLE BASIS. YOU AGREE THAT YOUR USE OF THE SITE AND OUR SERVICES WILL BE AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE SITE AND YOUR USE THEREOF, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE MAKE NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS OF THE SITE’S CONTENT OR THE CONTENT OF ANY WEBSITES LINKED TO THE SITE AND WE WILL ASSUME NO LIABILITY OR RESPONSIBILITY FOR ANY (1) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT AND MATERIALS, (2) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO AND USE OF THE SITE, (3) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION AND/OR FINANCIAL INFORMATION STORED THEREIN, (4) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE SITE, (5) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE WHICH MAY BE TRANSMITTED TO OR THROUGH THE SITE BY ANY THIRD PARTY, AND/OR (6) ANY ERRORS OR OMISSIONS IN ANY CONTENT AND MATERIALS OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF ANY CONTENT POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE SITE. WE DO NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR ANY PRODUCT OR SERVICE ADVERTISED OR OFFERED BY A THIRD PARTY THROUGH THE SITE, ANY HYPERLINKED WEBSITE, OR ANY WEBSITE OR MOBILE APPLICATION FEATURED IN ANY BANNER OR OTHER ADVERTISING, AND WE WILL NOT BE A PARTY TO OR IN ANY WAY BE RESPONSIBLE FOR MONITORING ANY TRANSACTION BETWEEN YOU AND ANY THIRD-PARTY PROVIDERS OF PRODUCTS OR SERVICES. AS WITH THE PURCHASE OF A PRODUCT OR SERVICE THROUGH ANY MEDIUM OR IN ANY ENVIRONMENT, YOU SHOULD USE YOUR BEST JUDGMENT AND EXERCISE CAUTION WHERE APPROPRIATE.
20. LIMITATIONS OF LIABILITY
IN NO EVENT WILL WE OR OUR DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT, LOST REVENUE, LOSS OF DATA, OR OTHER DAMAGES ARISING FROM YOUR USE OF THE SITE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, OUR LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION, WILL AT ALL TIMES BE LIMITED TO THE AMOUNT PAID, IF ANY, BY YOU TO US DURING THE SIX (6) MONTH PERIOD PRIOR TO ANY CAUSE OF ACTION ARISING. CERTAIN US STATE LAWS AND INTERNATIONAL LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS.
You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys’ fees and expenses, made by any third party due to or arising out of: (1) use of the Site; (2) breach of these Terms of Use; (3) any breach of your representations and warranties set forth in these Terms of Use; (4) your violation of the rights of a third party, including but not limited to intellectual property rights; or (5) any overt harmful act toward any other user of the Site with whom you connected via the Site. Notwithstanding the foregoing, we reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate, at your expense, with our defense of such claims. We will use reasonable efforts to notify you of any such claim, action, or proceeding which is subject to this indemnification upon becoming aware of it.
We will maintain certain data that you transmit to the Site for the purpose of managing the performance of the Site, as well as data relating to your use of the Site. Although we perform regular routine backups of data, you are solely responsible for all data that you transmit or that relates to any activity you have undertaken using the Site. You agree that we shall have no liability to you for any loss or corruption of any such data, and you hereby waive any right of action against us arising from any such loss or corruption of such data.
23. ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND SIGNATURES
Visiting the Site, sending us emails, and completing online forms constitute electronic communications. You consent to receive electronic communications, and you agree that all agreements, notices, disclosures, and other communications we provide to you electronically, via email and on the Site, satisfy any legal requirement that such communication be in writing. YOU HEREBY AGREE TO THE USE OF ELECTRONIC SIGNATURES, CONTRACTS, ORDERS, AND OTHER RECORDS, AND TO ELECTRONIC DELIVERY OF NOTICES, POLICIES, AND RECORDS OF TRANSACTIONS INITIATED OR COMPLETED BY US OR VIA THE SITE. You hereby waive any rights or requirements under any statutes, regulations, rules, ordinances, or other laws in any jurisdiction which require an original signature or delivery or retention of non-electronic records, or to payments or the granting of credits by any means other than electronic means.
24. CALIFORNIA USERS AND RESIDENTS
If any complaint with us is not satisfactorily resolved, you can contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, California 95834 or by telephone at (800) 952-5210 or (916) 445-1254.
25. MISCELLANEOUS
These Terms of Use and any policies or operating rules posted by us on the Site or in respect to the Site constitute the entire agreement and understanding between you and us. Our failure to exercise or enforce any right or provision of these Terms of Use shall not operate as a waiver of such right or provision. These Terms of Use operate to the fullest extent permissible by law. We may assign any or all of our rights and obligations to others at any time. We shall not be responsible or liable for any loss, damage, delay, or failure to act caused by any cause beyond our reasonable control. If any provision or part of a provision of these Terms of Use is determined to be unlawful, void, or unenforceable, that provision or part of the provision is deemed severable from these Terms of Use and does not affect the validity and enforceability of any remaining provisions. There is no joint venture, partnership, employment or agency relationship created between you and us as a result of these Terms of Use or use of the Site. You agree that these Terms of Use will not be construed against us by virtue of having drafted them. You hereby waive any and all defenses you may have based on the electronic form of these Terms of Use and the lack of signing by the parties hereto to execute these Terms of Use.
Theisen's More Club Rewards Terms & Conditions: The Theisen’s More Club Rewards (the “Program”) is offered at the sole discretion of Theisen’s Home Farm Auto and Theisen Supply, hereinafter referred to as “Theisen’s”. At its sole discretion, Theisen’s has the right to modify, add or delete any of the Program rules, terms, conditions, benefits or rewards, in whole or in part, at any time, with or without notice, even though such changes may affect the value of points already accumulated, the value of the rewards and/or the time for redemption. By participating in the Theisen’s More Club Rewards, each customer that participates agrees to the terms and conditions, rules, regulations, policies, and procedures of the Theisen’s More Club Rewards. Each member is responsible for remaining knowledgeable about the Program terms and conditions. Theisen’s reserves the right to disqualify members who have violated any of the Program's terms and conditions. Theisen’s More Club Rewards members must be at least eighteen (18) years of age and must be a resident of the United States. Theisen’s, in its sole discretion, has the right to allow, limit, or restrict participation by corporations, businesses, charities, partnerships, enterprises, or any other person or entity. Participation in the Program is void if prohibited by law in the jurisdiction in which the prospective participant resides. The Program is a United States Program and is governed by United States law in the state of Iowa. If in any particular state the Program or Theisen’s has to apply for any special license, bonding, permit, or other governmental regulatory approval, the Program will be void in that particular state. In order to earn points, you must identify yourself as a Theisen’s More Club Reward member each time you shop at Theisen’s Home Farm Auto. If shopping on Theisens.com, you must identify yourself by logging into your account before completing check out. Members of the Theisen’s More Club Rewards will earn at least one point for every $1 of Qualified Purchases made at Theisen’s Home Farm Auto stores and online at Theisens.com. Points will not be earned on purchases of hunting/fishing licenses, trailer/tax registration, or gift cards. If you return purchases on which you earned Theisen’s More Club Rewards points, those points will be deducted from your Theisen’s More Club Rewards account. In the event of any discrepancies, you must contact the Theisen’s More Club Rewards Customer Service Department within 90 days of the original transaction by calling 1-866-245-6850 or by emailing customerservice@theisens.com. Only one Theisen’s More Club Rewards account is allowed per person, per e-mail address, or per phone number. From time to time, we may extend enrollment offers to promote new Program membership for non-members. Such enrollment offers are limited to new Theisen’s More Club Rewards members. Existing members may not receive enrollment offers for enrolling in additional Theisen’s More Club Rewards accounts. Members of the Theisen’s More Club Rewards will automatically receive a $5 e-gift card within the first 2 days of the following month once they have reached a threshold of 500 points. If a member’s balance exceeds 500 points, they will receive an e-gift card equal to 1% in increments of 500 points. Members may receive multiple gift cards if their account balance is over 10,000 at the end of a given period. Upon issuance of the e-gift card, points in increments of 500 will be deducted from your Program account. The e-gift card will be emailed to the email address on the account and will also be accessible by logging on to your account on Theisens.com. The e-gift card expires 90 days from the date of issue. Theisen’s is not responsible for e-gift cards that are lost, delayed, misdirected, or stolen. The e-gift card can be redeemed for merchandise or services only at Theisen’s Home Farm Auto stores or online at Theisens.com. The e-gift card may not be redeemed for cash or applied toward any credit card balances. Theisen’s More Club Reward points and earned e-gift cards may be subject to federal, state, or other taxes and such taxes or your sole responsibility. By participating in the Theisen’s More Club Rewards, you agree to allow Theisen’s to communicate with you about the Program, points, rewards, or anything relating thereto via mail, email, phone, text, in-app notification, external websites, and various other channels. Theisen’s may also use these channels to communicate account offer promotions, coupons, information, and offerings that may be of interest to you to the extent allowed by law or as agreed upon by you. Theisen’s reserves the right to provide benefits to some members based on geographic location, Program participation, purchases made, or information supplied by the member or by our vendors. Theisen’s reserves the right to extend additional benefits and offers to all or any portion of the members at their sole discretion. Member should promptly notify Theisen’s of any changes to personal information, such as name, address, telephone number, and email address, either by visiting Theisens.com or by calling 1-866-245-6850. Theisen’s reserves the right to cancel any Rewards Program account for which it has incomplete, inaccurate, false, or fictitious personal information. In the event that a Rewards Program card or account is canceled or that the Program is terminated for any reason, all Theisen’s More Club Rewards points earned on the accounts will be forfeited. Any fraudulent or unauthorized use of the Program, the Rewards Program card, the Program account, any promotional offers or e-gift card rewards is strictly prohibited and may result in termination or disqualification from the Program, forfeiture of all points earned, forfeiture of rewards earned and/or legal prosecution. In addition, Theisen’s reserves the right to deactivate Theisen’s More Club Rewards accounts that have not earned points for a qualifying purchase at least once in a 24 month period. You may terminate your Theisen’s More Club Rewards account at any time by providing calling us at 1-866-245-6850 or by emailing customerservice@theisens.com. If you terminate your Theisen’s More Club Rewards account, you will forfeit any and all Rewards points in your account, and you will be ineligible for any offers made to new Theisen’s More Club Rewards participants or enrollees for a period of twelve (12) months after the date on which you terminated your Theisen’s More Club Rewards account. WAIVER OF CLASS ACTION RIGHTS AND/OR CLAIMS You agree that to the extent you have or believe that you have any claims against Theisen’s relating to the Program, points, rewards, and/or e-gift cards relating thereto, you will bring those claims in your individual capacity, and not as a plaintiff or class member in any purported class or representative proceeding. Unless both you and Theisen’s agree, no arbitrator or judge may consolidate more than one person’s claims or otherwise preside over any form of a representative class proceeding. Hold Harmless To the fullest extent permitted by law, you agree to indemnify, defend and hold harmless Theisen’s and all associated entities, officers, employees, agents, subsidiaries, successors, assigns, and sub-contractors as their interests may appear together with their partner's successors and assigns, from and against any and all losses, claims, suits, damages, penalties, fines, judgment, liabilities (including without limitation, death, personal injuries, expenses, attorney fees and costs incurred) in connection with your participation in the Program that is inconsistent with these Terms & Conditions. DISCLAIMER This program and all cards, accounts, points, rewards, used or provided as part of this program are provided "as is" and "as available." we hereby specifically disclaim any and all representations or warranties, express or implied, regarding the program content, functionality, or materials provided by us hereunder, including, without limitation of the foregoing, any warranty regarding ownership, non-infringement, accuracy, timeliness, completeness, and availability, and any implied warranties of merchantability or fitness for a particular purpose, or those arising from course of dealing or course of performance. Limitation of liability to the fullest extent permitted by applicable laws, we disclaim liability, and you agree that we are not liable, for any losses and expenses of whatever nature and howsoever arising out of your participation in the program, including without limitation any direct, indirect, special, punitive, or consequential damages, loss of use, loss of data, loss caused by a virus, claims of third parties, or other losses of any kind or character, even if we have been advised of the possibility of such damages or losses. In no event shall the aggregate liability of us, our licensors, employees, or agents to you, or any other party exceed, in the aggregate the greater of one thousand dollars ($1,000). Your claim for such damages is our sole liability, and your exclusive remedy, in the event of the breach by us of this agreement. The foregoing shall apply notwithstanding the failure of essential purpose of any remedy you might have. Statute of limitations you agree to bring any and all claims or actions relating to program, points, rewards, or e-gift cards relating thereto within one (1) year after such alleged cause of action arose. If there is an outstanding claim from more than one (1) year of such action then you agree that the statute of limitations would be exceeded and the claim will be barred. Governing Law The Program is governed by the laws of the State of Iowa and the United States, but does not include any conflict of law rule that might direct or refer determination of any such matter to the laws of any other jurisdiction. Any dispute arising out of these Terms & Conditions or the Program must be resolved in a court of competent jurisdiction in Dubuque County, Iowa. Theisen’s More Club Rewards has no predetermined termination date and may continue until such time as Theisen’s, in its sole discretion, elects to designate a termination date. Theisen’s reserves the right to end the Program at any time by providing notice on our website. Any questions regarding the Theisen’s More Club Rewards should be directed to 1-866-245-6850 or customerservice@theisens.com.
In order to resolve a complaint regarding the Site or to receive further information regarding use of the Site, please contact us at:
Theisen Supply, Inc
6201 Chavenelle Rd.
Dubuque, IA 52002
United States
Phone: (+1)1-866-245-6850
customerservice@theisens.com